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Author Topic: Wayland Games Supports the Ogre Stronghold  (Read 4304 times)

Eg Giant-tripper

Re: Wayland Games Supports the Ogre Stronghold
« Reply #50 on: Sep 09, 2011, 09:32:09 PM »
Hmm, so the stuff I need definitely is in stock. Oh well.
I don't suffer from mental instability. In fact, I enjoy it immensely.

Gutlord Inquisitor: FORUM FIGHT! Me, I'm betting on the stronghold. Sure, they're outnumbered with thick skulls, stubborn bull-headedness and an inflated sense of self-worth, but hey, they're Ogres.

Randroid

Re: Wayland Games Supports the Ogre Stronghold
« Reply #51 on: Sep 09, 2011, 10:57:28 PM »
Just found out a couple days ago they won't be shipping my stuff. Odd that they let me order it. Still waiting for them to refund me for the models I bought that they can't ship. Sucks. Not happy with them at all right now. :(
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Zsoulless

Re: Wayland Games Supports the Ogre Stronghold
« Reply #52 on: Sep 10, 2011, 02:24:56 AM »
Honestly I was kind of saddened to see an Advertisement go Up on the stronghold..  :(
Kinda hoped our donations would keep something like this from happening..

Hey Hragged, How much more would I have to donate to get a banner Like that..?

I would want something like "the Stronghold is Brought to you by The Enormous Ego of Zsoulless and the Number 3."
We can link it to my Gnoblog..  ;)
You're all just Food..
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Eg Giant-tripper

Re: Wayland Games Supports the Ogre Stronghold
« Reply #53 on: Sep 10, 2011, 07:30:20 AM »
Quote
Just found out a couple days ago they won't be shipping my stuff. Odd that they let me order it. Still waiting for them to refund me for the models I bought that they can't ship. Sucks. Not happy with them at all right now.

 :( That stinks.
I don't suffer from mental instability. In fact, I enjoy it immensely.

Gutlord Inquisitor: FORUM FIGHT! Me, I'm betting on the stronghold. Sure, they're outnumbered with thick skulls, stubborn bull-headedness and an inflated sense of self-worth, but hey, they're Ogres.

Potter666

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Re: Wayland Games Supports the Ogre Stronghold
« Reply #54 on: Sep 11, 2011, 04:54:17 AM »
I went a bit mad:
2x Stonehorn/Thundertusk
2x Ironblaster/Scraplauncher
3x Mournfang Cavalry

Lordy! What a maniac-I'd hate to be facing that lot from the other side of the board....;)

I'm still waiting on mine, but personnaly do think the discount makes it worthwhile for me at least. Yep I'd have liked them alot sooner, but there's nothing I can do so have to be patient if I wants me stuff.

I do think it's GW holding back on supplying, and that this is not unique to Wayland. I guess GW wanted to see the stuff fly out of their stores first and make more money rather than just getting the trade price from other retailers, which as it's their baby is only right (for GW anyway). In the meantime independent suppliers awaiting stock have to bite the bullet and get the backlash from peoples who have placed pre-orders such as many of us.

The independents are caught by the short and curlies in many ways. They can't supply to pre-order peoples as their suppliers haven't supplied them yet as they're supplying their own stores first. Common sense from a business view for GW in many ways.

Just crap having to wait eons for the stuff you've pre-ordered and expected to arrive within a day or two. May be supply just couldn't keep up with demand and poor Wayland ended up with more orders than anticipated. A discount can be a double edged sword in many ways.

If you check on the Maelstrom site alot of the OK stuff is not showing as being in stock, so either they've had them and sold out, or not yet been supplied by GW.

I like Wayland and I like Maelstrom and have always had perfect service from both so I'm not worried about waiting a week or two longer. If they say it's been dispatched and I haven't got it a week or so after that, then other channels must be pursued.

Still itching to get my hands on my Ironblaster/Scraplauncher and mourngangs mind you. I'd ordered one of each then got tempted and ordered another :P


canada steve

Re: Wayland Games Supports the Ogre Stronghold
« Reply #55 on: Sep 11, 2011, 09:04:14 AM »
I have no problems with Wayland anytime. I ordered the Battalion Box, The Book and the magic cards, they arrived the day after the release date. Its always worth checking with them when you order as the online system isny always up to date and they do run out of stock quickly at those prices. If you call them they will always sort out any problems quickly as they are good guys.

kingsavatar

Re: Wayland Games Supports the Ogre Stronghold
« Reply #56 on: Sep 11, 2011, 11:14:11 AM »
I always find their orders ship faster if you use a credit card, not sure why.  Paypal can be sh**t not to mention their security record.  At least with a card you have recourse on a bummed up order.
Not a vegetarian

Randroid

Re: Wayland Games Supports the Ogre Stronghold
« Reply #57 on: Sep 11, 2011, 03:12:56 PM »
Well I paid with CC and I am still waiting to get my money back. Sucks!
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Hragged

Re: Wayland Games Supports the Ogre Stronghold
« Reply #58 on: Sep 11, 2011, 04:12:12 PM »
Have you contacted them about that? I received a pretty speedy response from them the other day.

Randroid

Re: Wayland Games Supports the Ogre Stronghold
« Reply #59 on: Sep 11, 2011, 04:56:00 PM »
Yes. I have sent several emails with no response. I plan on calling them this week to follow up.
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Hragged

Re: Wayland Games Supports the Ogre Stronghold
« Reply #60 on: Sep 11, 2011, 06:36:42 PM »
Where were the emails sent? I just opened a support ticket here:
http://support.waylandgames.co.uk/index.php

Potter666

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Re: Wayland Games Supports the Ogre Stronghold
« Reply #61 on: Sep 12, 2011, 02:06:46 PM »
Where were the emails sent? I just opened a support ticket here:
http://support.waylandgames.co.uk/index.php

Just done the same thing as the 'contact us section' wasn't the clearest route (to me at least but I am a bit of a thicky when it come to tinterwebnet) got a reply within 10 hours and happy with the information supplied.

SlaughterMasterPhebrickid

Re: Wayland Games Supports the Ogre Stronghold
« Reply #62 on: Sep 12, 2011, 08:31:23 PM »
I suspect my order is being held up because I put the magic cards ( :maw:) in with my modles, but I am starting to get anxious about the time its taking - if they cancel I might not be able to get any cards (probably just me being impatient, it was a great discount, but I'm not used to ordering from other suppliers)

ps. Hello, 1st post, I'm cracking out my ogres that I got right back when I first got into warhammer when the fatties got their own book.
Slaughter Master Phebrickid

Enkiel

Re: Wayland Games Supports the Ogre Stronghold
« Reply #63 on: Sep 13, 2011, 12:19:06 PM »
Well, i'm sorry, but its kind of a crappy site if you ask me.

they let you see how much it cost in CDN, they even quote you on shipping. They let you order, just to cancel it a few hours later saying they do not ship anymore outside europe...

Maybe its time for them to pay someone to fix their site so they are not as misleading or false advertising.

Hragged

Re: Wayland Games Supports the Ogre Stronghold
« Reply #64 on: Sep 13, 2011, 04:40:27 PM »
A recent GW policy prevents all independents in the UK who are buying from GW from selling GW products outside of Europe - they have to do this if they want to continue to be able to buy from GW. Wayland has a page about it on their current site:
http://www.waylandgames.co.uk/response-to-gw-embargo/info_23.html

The issue with still being able to see and buy GW stuff from their site when you're outside of Europe is a problem and may be a side-effect of the fact that they still sell many non-GW miniatures and hobby materials to the rest of the world. They plan to launch a new website though so maybe that will fix this issue.

They're also currently looking into a way to be able to legally get hold of GW stock that can be sold to the rest of the world and are organising a new warehouse for that purpose.

I'm going to lock this topic now because it's not up to to the Stronghold to deal with Wayland issues - if you wish to better understand what's going on at Wayland Games or have a problem with an order, please get in touch with them directly:
http://support.waylandgames.co.uk/index.php
https://www.facebook.com/WaylandGamesLtd

Cheers!

 

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